Terms and FAQ

Frequently asked questions about accommodation at Hrádocká chata

FAQ for the provision of short-term and long-term accommodation in the accommodation facility Hrádocká chata in Vyšná Boca – Nízke Tatry for the purpose of using all services connected with accommodation.

Please inform Hrádocká chata in Vyšná Boca of your expected arrival time in advance. Special requests during the reservation or contact the accommodation directly. Contact details are provided in your booking confirmation.

HRADOCKÁ CHATA - ACCOMMODATION RULES

The facility will conclude a contract only with a person who has properly registered (guest). For this purpose, each guest is required to present an identity document.

  • The lodger is not responsible for money, valuables and other personal belongings of guests beyond the scope established
    by law.
  • The guest must not allow a person who is not properly registered to access the accommodation. Only reserved social areas of the facility are intended for receiving visitors.
  • Smoking is strictly prohibited in the rooms and in all areas of the cottage! In case of violation of this prohibition, the accommodated person is obliged to pay the accommodation provider a contractual fine of €100, and the accommodation provider has the right to withdraw from the accommodation contract. In case of withdrawal, the guest is obliged to move out of the facility immediately. In this case, the guest does not have the right to refund the price of the accommodation, or its part.
  • Moving furniture and other interventions in the interior are prohibited in the rooms.
  • It is not allowed to bring animals into the premises of the cottage and the accommodation area without the prior consent of the operator.
  • It is not allowed to use your own electrical appliances in the building, except for safe appliances related to personal hygiene.
  • For safety reasons, it is not allowed to leave children under the age of 10 without the supervision of adults in the room and other areas of the cottage, in the event of a procedure contrary to this recommendation, the landlord is not responsible for damages caused as a result of such a procedure by the guest.
  • From 11:00 p.m. until 08:00 all guests are obliged to observe night silence.

Guests are obliged to immediately pay any damages to the operator of the cottage. To ensure
the right to compensation, or for damage compensation, the accommodation provider has a lien on the guest's belongings
located in the facility.
In case of loss of the room key, the accommodated guest is obliged to pay a fee of €20 to the operator.

  • The guest can check in from 2:00 p.m. until 9:00 p.m., if no
    other date is agreed upon with the accommodation provider in advance. After the time for accommodation has expired, the reservation is cancelled. If the guest occupies a double/triple room by himself, he is obliged to pay for the use of all beds in the accommodation space of the room.
  • The guest is obliged to hand over the room by 10:00 a.m. In the event that the guest wishes to postpone the departure to a later time, he can do so by agreement, for a fee of €10 room / €50 for the entire building, but no later than 2:00 p.m.
  • When leaving the room, the guests are obliged to turn off the electric lighting, close the water taps, turn off the electric appliances (hob, etc.), close and lock the door.

The lodger is entitled to withdraw from this contract if, despite the invitation, the guest violates these accommodation rules or good manners, in particular disturbs other guests during the quiet time of the night, destroys, damages or grossly pollutes the accommodation facility or its inventory, behaves rudely or offensively towards other guests or staff of the accommodation provider. It is possible to withdraw orally and the withdrawal is effective immediately.

In case of withdrawal, the guest is obliged to move out of the facility immediately. In this case, the guest does not have the right to refund the price of the accommodation, nor its part. This does not affect the accommodation provider's right to compensation for damage, nor his right of retention.

1. What time is arrival and departure possible at the accommodation Hrádocká chata in Vyšná Boca?

Arrival at the accommodation at the Hrádocká cottage is possible from 14:00 to 21:00 and it is necessary to leave by 10:00. In the event that the guest wishes to postpone the departure to a later time, he can do so by agreement, for a fee of €10 room / €50 for the entire building, but no later than 2:00 p.m.

2. How do I get to the cottage from the highway?

From Bratislava

D1/E571/E58/E75-Banská Bystrica from there road 66 to Podbrezová, turn onto road 72 direction Liptovský Hrádok. From the Bratislava-Poprad highway, turn off the highway in Lipt.Peter to Liptovský Hrádok and continue along the road to Kráľová Lehota, where you turn in the direction of Čertovica. After about 12 km you will reach the village of Vyšná Boca.

From Košice

by highway From the Košice-Lipt.Mikuláš highway, exit the highway in Hyba and continue along the road to Kráľová Lehota, where you turn in the direction of Čertovica. After about 12 km you will reach the village of Vyšná Boca.

3. Is it possible to eat at your place?

Guests in the accommodation eat on their own . Food options:

  • Self-catering, where you can use our kitchen
  • Catering - import of food from the nearby area
  • Visiting some restaurants near Vyšná and Nižná Boca

4. How can we order a ski instructor and babysitting?

Simply communicate with us. Many years of experience in instructing and foreign clients. We will provide the instructor directly at the cottage. Tell us about your needs.

5. What type of room can I book in accommodation in the Low Tatras at the Hrádocká cottage in Vyšná Boca?

At the Hradocka cottage in Vyšná Boca, they are divided as follows:

  • Apartment above the garage max. 4 adults and 4 children
  • Apartment No. 3, 10 max. 6 persons
  • Apartment No. 9, 11 max. 5 persons
  • Room No. 4 - max. 2 persons
  • Apartment No. 8-max. 4 persons
  • Cottage - max. 4 persons
  • Max. the number of guests available is 40 places

6. The client's insurance is not included in the accommodation price.

The client agrees to prove his identity when starting his stay with a valid identity document (ID, passport, VP)

7. Order cancellation

In case you want to cancel the reservation and you have already paid a deposit for the accommodation, the payment will be returned to you only if you cancel the accommodation reservation no later than 30 days from the start of the accommodation period.

The amount of the cancellation fee is:

  • 29-15 days before starting accommodation 50% of the paid deposit,
  • 14-7 days before starting accommodation 75% of the paid deposit,
  • less that 7 days before starting accommodation in the amount of 100% advance payment, i.e. 50% of the total price.

8. What can we find in the facility and what equipment do we have here?

Common spaces

1x Community room
Equipment: Dining area, Board games, Fireplace / Stove, TV

1x Kitchen
Equipment: Refrigerator, Electric oven, Coffee machine, Electric stove, Microwave oven, Electric kettle, Freezer, Toaster, Toaster

1x Wellness
Equipment: Sauna

2x Separate toilet
Equipment: Washbasin, WC

QUICK ASK

Get in touch with us

    HRADOCKÁ LODGE VYŠNÁ BOCA

    Traditional folk pleasant accommodation in the environment of the Low Tatras

    The price of accommodation in case of higher occupancy can be consulted by phone based on current demand and real occupancy of the facility.